The Portal is owned by Glocal Linkages Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at 3122, Sector C, Pocket-3, Vasant Kunj, New Delhi 110070 (hereinafter referred to as "GCI"). GCI owns and operates this Green Clean India Portal.
You understand, acknowledge and agree that Portal is an online portal that enables communication between Service Providers listed on the Portal and potential Users of the Services. Portal acts only as a Platform/Portal for providers and consumers of various services related to waste management, security services and safety equipment, maintenance and cleaning services, gardening and horticulture solutions, water recycling and conservation, packaging and disposables, NGO services and other services related to members of resident welfare societies etc. (“Service Providers”).
You further agree and acknowledge that GCI is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the Portal. Accordingly, the contract of services and sale of products and / or services on the Portal shall be a strictly bipartite contract agreed by and between You and the Service Providers on www.greencleanindia.com.
GCI is not a party to the dealings between You and Service Providers, including, but not limited to price, payment terms, date, period, cancellation, refunds, delivery, warranties related to products and services, posts, proposals, selection, contracting, and performance of Services by the Service Providers. GCI makes every effort to verify that Service Providers who register on the Portal to provide Services are legally authorized to provide such Services. GCI does not, in any way, supervise, direct, or control Service Providers or their work and products.
However, GCI does not make any Representation or Warranty as to specifics (such as quality, value, safety, legality, etc.) of the products or services proposed to be sold or offered or procured through the Portal. GCI further does not guarantee the qualifications, background, or identities of other Users; the ability of Service Providers to deliver the Services or the ability of Users to pay for the Services. GCI disclaims any and all liability relating thereto. GCI does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Portal. GCI accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The User, and not GCI, is solely responsible for assessing the workmanship and quality of Services and the Service Providers with whom the User communicates on this Portal.
GCI is not responsible for unsatisfactory or delayed performance of Services or any damages or delays. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the Service Provider(s) that You transact with. GCI is not responsible for any non-performance or breach of any contract entered into between Users and Service Providers. GCI cannot and does not guarantee that the concerned Users and / or Service Providers will perform any transaction concluded on the Portal.
You release and indemnify GCI and / or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users and the Service Providers of the Portal and specifically waive any claims that You may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, GCI cannot take responsibility or control the information provided by other Users which is made available on the Portal. You may find other Users’ information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Portal.
THE USER UNDERSTANDS AND AGREES THAT THERE IS NO EMPLOYER EMPLOYEE RELATIONSHIP BETWEEN GCI AND THE SERVICE PROVIDERS USING THE PORTAL. THESE SERVICE PROVIDERS ARE INDEPENDENT LEGAL ENTITIES.
GCI is not an agent of Service Providers registered on its Portal. It only facilitates the communication of Service Providers and potential Users. Any electronic communication sent to GCI alone will not create any relationship between the User and GCI, such being expressly denied.
Further, GCI does not promote any User and only seeks to help every User find a Service Provider best suited to his/her/their requirements. No recipient of content from this Portal should act, or refrain from acting, based upon any or all of the contents of this Portal. GCI welcomes, encourages and promotes the User to check the quality of Services and the Service Providers independently and make an informed choice.
Transaction on the Portal is available only to persons who are competent to enter into legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Portal. If You are a minor i.e. under the age of 18 years, You may use the Portal or access content on the Portal only under the supervision and prior permission of a parent or your legal guardian.
Please take note that there could be implications in dealing with minors or people acting under false pretense.
GCI reserves the right to terminate Your registration and / or refuse to provide You with access to the Portal if it is discovered that You are under the age of 18 years and are using the same without the supervision and prior permission of a parent or legal guardian.
If You use the Portal, You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your system to prevent unauthorized access to Your account. You agree to accept responsibility for all activities that occur under your account or password. You should ensure that the password is kept confidential and secure. You agree to notify Us immediately if You suspect or become aware of any unauthorized use of your account or any unauthorized access and use of your password.
If You share or allow others to have access to Your account on the Portal (“Account”), by creating separate profiles under Your Account, or otherwise, they will be able to view and access Your Account information. You shall be solely liable and responsible for all the activities undertaken under Your Account, and any consequences therefrom.
You acknowledge and agree that GCI shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your Account in cases, including, where You have failed to update Your revised mobile phone number and/or e-mail address on the Portal.
GCI is a Portal enabler where Users, individuals, or a group can search and connect with the Service Providers of their choice as per their requirement and budget. The Portal provides features to communicate and share documents and updates between the Users and the Service Providers. You agree and acknowledge that You will use your Account on the Portal to procure Services only for your personal use and not for business purposes. GCI reserves the right to refuse access to the Portal, terminate accounts, remove or edit content at any time without notice to you.
We take data protection and protection of Your privacy very seriously. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, in accordance with the requirements under applicable laws.
We may disclose personal information to third parties. This disclosure may be required for Us to provide You access to Our Services, to comply with Our legal obligations, to facilitate Our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
When You use the Portal or send emails or other data, information or communication to Us, You agree and understand that You are communicating with Us through electronic mode and You consent to receive communications via electronic medium from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.
We will do Our utmost to ensure that availability of the Portal will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to the Portal may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
Registration on the Portal for Users is free. GCI does not charge any fee for browsing and participating of the Forum on the Portal. GCI reserves the right to change its Fee Policy from time to time. In particular, GCI may at its sole discretion introduce new services and modify some or all of the existing services offered on the Portal. In such an event GCI reserves the right to introduce fees for the new services offered or amend / introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Portal and such changes shall automatically become effective immediately after they are posted on the Portal. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance to all applicable laws including those in India for making payments to Glocal Linkages Private Limited.
This Portal or any portion of this Portal (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of GCI, as may be applicable. Any unauthorized use of the Portal terminates the permission or license granted by GCI.
When using Our mobile applications, please be aware that your carrier’s normal rates and fees, such as text messaging and data charges, will apply. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of www.greencleanindia.com as long as the link does not portray Glocal Linkages Private Limited, its officers, directors, employees, agents, Service Providers or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any GCI name, logo or other proprietary graphic or trademark as part of the link without express written consent of GCI.
You must not use the Portal in any way that causes, or is likely to cause, the Portal or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not GCI, are responsible for all electronic communications and content sent from your computer on the GCI Portal and You must use the Portal for lawful purposes only. You must not use the Portal for any fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
You further agree, undertake and confirm that Your use of Portal shall be in compliance with applicable laws and shall be strictly regulated by the following:
You shall not host, display, upload, modify, publish, transmit, update or share any information which:
You shall not use any "deep-link", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Portal or any Content, or in any way reproduce or circumvent the structure or presentation of the Portal or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Portal. We reserve Our right to block any such activity.
You shall not attempt to gain unauthorized access to any portion or feature of the Portal, or any other systems or networks connected to the Portal or to any server, computer, network, or to any of the Services offered on or through the Portal, by hacking or any other illegitimate means.
You shall not scan or test the vulnerability of the Portal or any network connected to the Portal nor breach the security or authentication measures on the Portal or any network connected to the Portal. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Portal, or any other customer, including any account on the Portal not owned by You, to its source, or exploit the Portal or any service or information made available or offered by or through the Portal, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Portal.
You shall not make any negative or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us, or otherwise engage in any conduct or action that might tarnish the image or reputation, of GCI or Service Providers on Portal or otherwise tarnish or dilute any GCI's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Portal or any transaction being conducted on the Portal, or with any other person's use of the Portal.
You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all other applicable laws, rules and regulations, statutes and ordinances regarding Your use of Our Portal and Services through the Portal and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law or regulations for the time being in force.
Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Portal, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Portal.
It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Portal and that You may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Portal, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Portal You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Portal. Please carefully select the type of information that You publicly disclose or share with others on the Portal.
GCI shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
You agree and confirm that You shall not host, display, upload, modify, publish, transmit, update or share any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual; promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous; contains video, photographs, or images of another person (with a minor or an adult).
You represent and warrant that You own or otherwise control all of the rights to the Content that You post or that You otherwise provide on or through the portal. You agree that You are solely responsible for the Content or views that You post or that You otherwise provide on or through the portal. GCI disclaims all responsibility for this Content. If any offending material is brought to the notice of GCI, it will be deleted within a reasonable time.
You further agree to indemnify GCI and its directors, officers, employees, representatives and agents for all claims brought by a third party against it arising out of or in connection with a breach of any of these warranties and confirmations.
Third party content may appear on the Portal or may be accessible via links from GCI. GCI is not responsible for and assumes no liability for any mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity or profanity in the statements, opinions, representations or any other form of information contained in any third-party content appearing on the Portal. You understand that the information and opinions in the third-party content is neither endorsed by nor does it reflect the beliefs, views or opinions of GCI. If You see an offensive, abusive, or any unlawful content on the Portal, You can report it to customer care of GCI.
If You believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, obscene, pornographic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" Objectionable Content "), please notify GCI immediately at email@example.com in accordance with the removal of objectionable content procedure. Once notified, GCI will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
This Portal is owned, operated and controlled by GCI and products and services are sold by respective Service Providers. All material on this Portal, are protected by copyrights, trademarks, and other intellectual property rights. All right, title and interest in and to the materials provided on this Portal, including but not limited to information, documents, logos, graphics, sounds and images (the "Materials") are owned by GCI. Except as otherwise expressly provided by GCI, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site shall be construed to confer any license under any of GCI's intellectual property rights, whether by estoppel, implication or otherwise. Contact Us if You have any questions about obtaining such licenses. GCI does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by GCI. Any rights not expressly granted herein are reserved by GCI.
GCI respects and ensures protection of the intellectual property rights of others. If You believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write and notify GCI immediately at firstname.lastname@example.org.
www.greencleanindia.com, Green-Clean-India Logo and other marks indicated on Our portal are trademarks or registered trademarks of GCI. www.greencleanindia.com graphics, logos, page headers, button icons, scripts and service names are the trademarks of GCI. GCI’s trademarks and logo may not be used in connection with any product or service that is not the property of GCI, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits GCI. All other trademarks not owned by GCI that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GCI.
You acknowledge and undertake that You are accessing the services on the Portal and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Portal. You further acknowledge and undertake that You will use the Portal to procure services and products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of Service Providers nor for any breach of conditions, representations or warranties by the Service Providers or manufacturers of the products and service providers and hereby expressly disclaim any and all responsibility and liability in that regard.
Please contact Us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Portal. This portal is operated by Glocal Linkages Private Limited. For the www.greencleanindia.com Portal. You could contact Us by visiting www.greencleanindia.com/contact-us.
GCI makes every effort to maintain the confidentiality of any information submitted by Users of Our Portal. It is however highlighted that the use of the internet or e-mail for confidential or sensitive information is exposed to risks. Further, as GCI cannot control the conduct of others, We cannot guarantee that this information will remain confidential. Please use caution when posting or while You input any information on the Portal. GCI is not responsible for any loss of data and / or information resulting from accidental deletion, network or system outages, backup failure, file corruption, or any other such reasons.
GCI Portal shall contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on GCI is accurate and complies with applicable laws. GCI will not be responsible for the illegality of or any error or inaccuracy in advertisers' or sponsors' materials.
Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to You on an "AS IS" or "AS AVAILABLE" basis. GCI expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness of goods and services offered by Service Providers for a particular purpose and non-infringement of any applicable law. GCI makes no warranty that the Services will meet a User's requirements, that the Service will be uninterrupted, timely, secure, or error-free; nor does GCI make any warranty as to the results that may be obtained from the use of the Services or as to the accuracy or reliability of any information obtained through the Portal or that defects in the software will be corrected. GCI makes no warranty regarding any goods or services procured or information obtained through the Portal or any transactions entered into through the Portal. No advice or information, whether oral or written, obtained by the User from GCI shall create any warranty not expressly stated herein.
By using the Services, You agree that the liability of GCI, its officers, directors, employees, agents, representatives, partners and licensors, shall be limited to the maximum extent permissible by applicable law. In no case shall GCI, its directors, officers, employees, affiliates, agents, contractors, principals, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from Your use of the Services or any Content or for any other claim related in any way to your access to the Portal and/or use of the Services, including, but not limited to, any errors or omissions in any Content or information on the Portal, or any loss or damage of any kind incurred as a result of the use of the Services and / or reliance on any Content or information on the Portal.
You agree that GCI shall be under no liability whatsoever to You in the event of non-availability of the Portal and / or any of the Services or any portion thereof, due to an Act of God, war, epidemic, revolution, riot, civil commotion, strike, lockout, flood, fire, satellite failure, failure of any public utility, man-made disaster, satellite failure or any other cause whatsoever beyond the control of GCI.
These Terms shall be governed, interpreted, and construed in accordance with the laws of India, without regard to the conflict of law provisions and for resolution of any dispute arising out of your use of the Services or in relation to these Terms. Notwithstanding the foregoing, You agree that (i) GCI has the right to bring any proceedings before any court/forum of competent jurisdiction and You irrevocably submit to the jurisdiction of such courts or forum; and (ii) any proceeding brought by You shall be exclusively before the courts in New Delhi, India.
In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are as provided below: